What is Performance Improvement?
‘Performance Improvement’ refers to the set of actions taken by an organization to improve the efficiency of a particular process or module. It can also be implemented to improve the performance of the employees in a particular process.
The kind of performance improvement program being conducted can be classified by their names as individual or organizational performance improvement. On an individual level, the managers can use peer feedback, time cards, etc. to evaluate the employee’s performance improvement. Similarly, the stakeholders can use customer reviews, sales metrics, etc. for measuring the company’s performance improvement.
Performance might be conducted only when there is a dip in performance, or it might be conducted at regular intervals depending on the company’s performance or company policies.